Privacy policy

Privacy Policy

Last Updated: July 24, 2026

Welcome to AVELINE. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how AVELINE ("Company", "we", "our", or "us") collects, uses, stores, shares, and protects your information when you visit our website, place an order, communicate with our customer support team, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any portion of this Privacy Policy, you should discontinue using our website and services.

1. Company Information

Business Name: AVELINE

Email: aminuyahayagml011@gmail.com

Business Address:
AVELINE LLC
2847 Maple Ridge Drive
Orlando, Florida 32819
United States

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)

2. Information We Collect

In order to provide our products and services efficiently, we collect different categories of information depending on how you interact with our website.

2.1 Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact customer support, we may collect:

  • Full name
  • Email address
  • Billing address
  • Shipping address
  • Telephone number
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • Communication history

2.2 Automatically Collected Information

When you browse our website, certain technical information may automatically be collected, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language preferences
  • Referring URLs
  • Pages visited
  • Time spent on each page
  • Date and time of visits
  • Click behavior
  • Shopping cart activity

This information helps us understand how visitors interact with our website so we can continuously improve user experience.

2.3 Cookies and Similar Technologies

We use cookies, pixels, web beacons, and similar technologies to personalize your experience, remember your preferences, improve website performance, analyze visitor behavior, and deliver relevant advertisements.

Cookies may include both first-party and third-party cookies. These technologies allow us to recognize returning visitors, save shopping cart information, improve website functionality, and measure advertising performance.

3. How We Use Your Information

Your personal information may be used for various legitimate business purposes, including but not limited to:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order confirmations
  • Providing shipping updates
  • Processing refunds
  • Preventing fraudulent transactions
  • Improving our products and services
  • Conducting internal analytics
  • Managing customer accounts
  • Responding to inquiries
  • Sending promotional communications (only where permitted)
  • Complying with legal obligations

We will only use your personal information when we have a lawful basis to do so.

4. Marketing Communications

If you choose to subscribe to our newsletter, we may occasionally send promotional emails regarding new arrivals, exclusive discounts, seasonal campaigns, product launches, and other marketing materials.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every promotional email or by contacting our customer support team.

Transactional emails, including order confirmations, shipping notifications, and customer support responses, are considered essential communications and cannot be opted out of while your order is active.

5. Payment Information

AVELINE does not directly store your complete credit card information.

Payments are securely processed by trusted third-party payment processors that comply with PCI DSS (Payment Card Industry Data Security Standard). These providers maintain their own privacy policies regarding the information required to complete payment transactions.

We recommend reviewing the privacy policies of any payment processor used during checkout for additional information regarding their handling of your payment information.

6. Sharing Your Information

We do not sell your personal information to third parties.

However, we may share limited information with carefully selected service providers when necessary to operate our business effectively.

Examples include:

  • Shipping carriers
  • Payment processors
  • Website hosting providers
  • Email marketing platforms
  • Fraud prevention services
  • Analytics providers
  • Customer support software providers
  • Government authorities when legally required

Each service provider only receives the information necessary to perform its specific function and is contractually obligated to safeguard your information.

7. International Data Transfers

Your information may be transferred to, stored, or processed in countries outside your state or country of residence. Whenever international transfers occur, we take reasonable steps to ensure your information remains protected under applicable privacy laws.

8. Data Security

We employ commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

These safeguards include encrypted website connections (SSL), secure payment gateways, restricted employee access, password protection, routine security monitoring, and fraud prevention technologies.

Although we strive to protect your information using industry-standard security practices, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include the ability to access, update, correct, delete, restrict, or object to the processing of your personal information.

You may also request a copy of the personal information we maintain about you or ask us to transfer your information to another service provider where legally applicable.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We may request additional information to verify your identity before processing your request.

9.1 Right of Access

You may request confirmation regarding whether we process your personal information and receive a copy of the information we hold about you.

9.2 Right to Correction

If any information we maintain about you is inaccurate or incomplete, you may request that it be corrected or updated.

9.3 Right to Deletion

You may request deletion of your personal information under certain circumstances. Please note that we may retain certain information when required for legal, accounting, fraud prevention, tax, or contractual purposes.

9.4 Right to Restrict Processing

You may request that we temporarily suspend the processing of your information under circumstances permitted by applicable law.

9.5 Right to Object

You may object to certain processing activities, including direct marketing communications or processing based on our legitimate business interests.

9.6 Right to Data Portability

Where applicable, you may request a structured electronic copy of your personal information so it can be transferred to another provider.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect.
  • The right to request deletion of personal information.
  • The right to correct inaccurate information.
  • The right to know whether information has been shared.
  • The right to opt out of certain data sharing where applicable.
  • The right not to receive discriminatory treatment for exercising your privacy rights.

We do not sell personal information as defined under the CCPA.

11. GDPR Privacy Rights

If you reside within the European Economic Area (EEA), the United Kingdom, or other jurisdictions with similar privacy laws, your personal information is processed under one or more lawful bases, including:

  • Your consent.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Protection of vital interests.
  • Legitimate business interests.

Where processing is based on your consent, you may withdraw that consent at any time without affecting processing performed before withdrawal.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

The retention period depends on several factors, including:

  • Completion of your order.
  • Warranty obligations.
  • Accounting requirements.
  • Tax regulations.
  • Fraud prevention.
  • Legal disputes.
  • Regulatory compliance.

Once information is no longer required, we securely delete or anonymize it whenever reasonably possible.

13. Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate parental consent, we will promptly delete such information.

Parents or legal guardians who believe their child has provided personal information should contact us immediately.

14. Cookies Policy

Cookies help improve your shopping experience by remembering your preferences and enabling important website functionality.

We may use several categories of cookies.

Essential Cookies

Required for website functionality including shopping cart management, account login, checkout, fraud prevention, and website security.

Performance Cookies

Used to understand visitor interactions, website performance, and improve overall usability.

Functional Cookies

Remember language preferences, region selection, recently viewed products, and other convenience features.

Marketing Cookies

Used to measure advertising effectiveness and display advertisements that may be relevant to your interests across different websites.

You may disable cookies within your browser settings; however, doing so may limit certain website functionality.

15. Third-Party Services

Our website may integrate third-party platforms and services to improve functionality and customer experience.

These providers may include:

  • Shopify
  • Google Analytics
  • Google Ads
  • Meta Pixel
  • TikTok Pixel
  • Payment Processors
  • Email Marketing Providers
  • Shipping Companies
  • Fraud Detection Services

These third parties maintain their own privacy practices and policies. We encourage you to review their privacy policies when interacting with their services.

16. Analytics

We use analytics technologies to better understand how visitors interact with our website.

Analytics information may include:

  • Device information.
  • Pages visited.
  • Session duration.
  • Traffic source.
  • Purchase behavior.
  • Navigation flow.
  • Conversion events.

This information is generally aggregated and used to improve website performance and customer experience.

17. Advertising

We may work with advertising partners to display personalized advertisements based on previous interactions with our website.

These advertisements may appear on search engines, social media platforms, and third-party websites.

You may manage advertising preferences directly through your browser settings or the privacy controls provided by advertising platforms.

18. Security Measures

We continuously monitor our systems to help prevent unauthorized access, fraud, malware, phishing attempts, and other cybersecurity risks.

Security practices may include:

  • SSL encryption.
  • Secure payment gateways.
  • Restricted employee access.
  • Password protection.
  • Security monitoring.
  • Fraud detection systems.
  • Routine software updates.

Although we take reasonable precautions, no online platform can guarantee absolute security.

19. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates become effective immediately upon publication on this website unless otherwise stated.

Material changes may be communicated through website notices or email where appropriate.

Your continued use of the website following any revisions constitutes acceptance of the updated Privacy Policy.

20. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

AVELINE

Email:
aminuyahayagml011@gmail.com

Business Address:
2847 Maple Ridge Drive
Orlando, FL 32819
United States

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)

We strive to respond to all privacy-related inquiries within a reasonable timeframe and appreciate your trust in AVELINE.